Vacancy: Expert on Administrative Services

Description of the context

To meet the evolving needs of Ukrainian municipalities and national stakeholders during the war, the Swedish International Development Cooperation Agency (Sida) initiated a broader programme to support multi-level governance and recovery. This programme is called Polaris, Support for Multi-level Governance in Ukraine. It is being implemented by SALAR International and will run for four years (July 2024 – May 2028).

The Polaris programme aims to address both short- and long-term needs of Ukraine's multi-level governance system, while strengthening municipal service delivery and direct community participation in recovery and reconstruction processes, in line with the requirements of Ukraine's EU accession. The programme works both at the national level (focusing on policy and cooperation with national stakeholders) and in direct support to communities. The programme covers five thematic areas: Education, Fiscal Decentralisation and Budgeting, Administrative Service Delivery, Local Recovery and International Cooperation of Communities. The programme provides material support to meet the short-term material crisis needs of local communities.

Role Description

The role is part of the Polaris Programme's Administrative Service Thematic Area, which focuses on improving the quality and territorial accessibility of administrative services in Ukrainian hromadas. The thematic area works through legislative support and advocacy (supporting the improvement of legislation and state policies to enhance the accessibility and quality of administrative services), expert support to hromadas in establishing and strengthening Administrative Service Centres (ASC), as well as training and knowledge exchange for hromadas leadership, heads of ASCs and ASC staff.

The ‘Administrative Services’ team consists of four experts who work directly with Ukrainian hromadas and relevant national and regional stakeholders to improve the delivery of administrative services through ASC. Their work includes advising and training political leaders and civil servants, as well as developing policy and methodological documents. The experts also focus on services provided to vulnerable groups, such as internally displaced persons, veterans and their families.

Please send your CV (no more than 3 pages) and cover letter (no more than 1 page in PDF format) to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please indicate in the subject line "Expert on Administrative Services". Interviews will be conducted on a rolling basis. Only shortlisted candidates will be contacted by email once the recruitment process is complete.

For more information, please download the Terms of Reference.

Deadline: 17 July 2026 

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